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Orclever

Preliminary Information Form

PRELIMINARY INFORMATION FORM

1. SELLER INFORMATION

Brand Name: Orclever Science & Research Group
Business Name: Zeki Oralhan
Website: www.orclever.com
E-mail: pay@orclever.com
Tax Office / Turkish ID No.: Erciyes / 22586263914
Tax Number: 6450165623
Address: Harman Mah. 6224. Sokak No:3 Talas / Kayseri / Türkiye

2. PURPOSE OF THE FORM

The purpose of this Preliminary Information Form is to ensure that the Buyer is informed, in a clear, understandable, and accessible manner, prior to the conclusion of the contract, about the essential matters relating to the services purchased or used through distance methods.

By approving this form, the Buyer acknowledges that, prior to the conclusion of the contract, the Buyer has been informed about the nature, scope, method of performance, pricing, exceptions to the right of withdrawal, cancellation and refund conditions, the data processing framework, and the dispute resolution mechanisms.

3. NATURE OF THE SERVICE

The services offered through the Platform may consist of digital, physical, online, hybrid, organizational, editorial, operational, consultancy, or mixed services combining one or more of these elements.

The name, type, scope, duration, method of access, usage limitations, event date (if any), membership level, sponsorship scope, article processing procedure, and other specific characteristics of the purchased service shall be as stated on the relevant service page, application screen, order summary, user panel, or payment screen.

4. ESSENTIAL ELEMENTS OF THE SERVICE

Depending on its nature, the purchased service may include one or more of the following elements:

  • membership and access definition,

  • access to digital content,

  • event or conference registration,

  • participation in a webinar or online training,

  • participation in a physical or hybrid event,

  • consultancy planning,

  • initiation of an article processing procedure,

  • APC or editorial operation services,

  • sponsorship and visibility services,

  • data processing, academic content presentation, AI-assisted classification, and association services.

5. PRICE AND PAYMENT INFORMATION

The total amount for the purchased service is the amount shown on the payment screen. Unless expressly stated otherwise, VAT is included in this amount. If there are any service-specific additional costs, special conditions, campaigns, promotions, or limitations, these shall also be displayed prior to payment.

Payments are collected through authorized payment institutions or other financial infrastructures used by the Platform. The Seller shall not be liable for delays or disruptions arising from banks, payment institutions, virtual POS systems, card infrastructures, security authentication, authorization, transaction approval, or problems occurring in third-party systems.

6. METHOD OF PERFORMANCE AND DELIVERY

Performance of the service shall be deemed to have commenced upon the opening of digital access, activation of membership, creation of the user panel, definition of the process, provision of digital content, granting of a license or right of use, creation of event registration, activation of the article processing procedure, planning of consultancy or training, or initiation of sponsorship preparations.

The Seller’s obligation to perform shall be deemed fulfilled once the service has been made accessible, usable, or applicable to the Buyer. The fact that the Buyer cannot benefit from the service due to the Buyer’s own device, internet connection, institutional network, e-mail settings, local security restrictions, or third-party account issues shall not, by itself, mean that the Seller has failed to perform.

7. NOTICE ON THE RIGHT OF WITHDRAWAL AND ITS EXCEPTIONS

Certain services offered through the Platform may qualify as services performed instantly in electronic form and/or digital content delivered instantly. For such services, the exceptions to the right of withdrawal provided under the applicable legislation may apply.

In particular, in cases where:

  • digital access is opened,

  • membership is assigned,

  • a process is activated,

  • the article workflow is initiated,

  • a license is assigned,

  • digital content is provided,

  • registration and activation procedures are completed,

the right of withdrawal may not be available for the relevant service, or a refund request may be rejected.

8. NOTICE REGARDING APC AND ACADEMIC PROCESSES

Amounts paid for APC, article processing fees, editorial operation fees, technical pre-review, typesetting, metadata preparation, DOI/integration preparation, ethics review, and similarity review processes do not mean that the article will be accepted, published, positively pass the peer-review process, be indexed, receive a DOI, gain visibility, or produce any specific academic or commercial outcome.

A negative editorial decision, peer-review rejection, a revision request, process delays, delays in external integrations, or failure to achieve visibility shall not, by themselves, constitute grounds for a refund.

9. NOTICE REGARDING EVENTS AND SPONSORSHIP

Events, training sessions, webinars, conferences, sponsorships, and visibility services may be changed in terms of date, time, place, speakers, content, scope, publication format, or physical / online / hybrid model due to technical, operational, security-related, academic, commercial, legal, or force majeure reasons.

Expected commercial impact, academic impact, attendance density, visibility value, or conversion rate is not guaranteed.

10. NOTICE ON DATA PROCESSING AND ARTIFICIAL INTELLIGENCE

User data, academic content, published or unpublished works, drafts, abstracts, titles, keywords, author and institutional information, application files, revisions, and peer-review or editorial process data may be processed on the Platform for the purposes of service provision, ensuring system security, quality control, ethics compliance review, content classification, search, association, recommendation systems, reporting, and AI / LLM-based processing.

Detailed explanations in this regard are provided separately in the KVKK Information Notice and, where required, in the Explicit Consent Text.

11. DISPUTE RESOLUTION

In consumer transactions, the mandatory provisions of Law No. 6502 on the Protection of Consumers and the related legislation shall apply.

For users who are not consumers or who act for commercial / professional purposes, the Courts and Enforcement Offices of Kayseri shall have jurisdiction, unless otherwise required by mandatory law.

12. STATEMENT OF APPROVAL

The Buyer acknowledges that the Buyer has read and understood this Preliminary Information Form and has been informed, prior to the conclusion of the contract, about the nature, scope, price, method of performance, exceptions to the right of withdrawal, cancellation and refund framework, data processing principles, and dispute resolution mechanisms.